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Insurance Claims or Policy Processing Clerk
This is a full time, intent-to-hire position. CUSTOMER SERVICE/CALL CENTER Job Description: Perform final processing of claims for payment. Maintain production level as assigned: processing average of 50-75 claims per day with 95% accuracy, on a monthly basis. Answer overflow incoming calls from a queue; respond to/resolve claims in accordance with department policy/procedure. Keep up to date on department policy/ procedure updates and changes. Job Requirements: Two years of customer service and call center experience Typing of 40 wpm Proficiency in MS office and Windows-based applications High school diploma / GED Ability to work independently and multi-task Bilingual in English and Spanish is preferable but not necessary Proficiency with fax machine, copier, printer, telephone Excellent time management skills Excellent written and verbal communication Excellent dispute resolution/ customer service skills Hours: Monday-Friday 8am-5pm Location: Leander, TX Compensation: $13/hr Great Medical & Dental Benefits Available
Hourly - Weekly
Rank is used to determine relative importance of skill - 1 = Highest and 5 = Lowest.
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