Inbound Customer Service Representative
Moline (Quad Cities- HQ) - IL
Temp / Temp to Hire
Moline IL, 61265
The Sedona Group https://www.sedonacompass.com/images/sqlogo.png https://www.sedonacompass.com/images/sqlogo.png https://www.sedonacompass.com/ 1-888-696-8813 612 Valley View Drive, Moline, IL 61265
Bilingual Inbound Customer Service Agents
Location: Moline, IL
Employment Type: Temp-Hire
Job Order Number: 119574
The Sedona Group is currently seeking qualified French-Bilingual or Spanish-Bilingual individuals for Inbound Customer Service Agents for long-term opportunities. Full-time and Part-time opportunities are available. Temp-Hire. Varied Schedules on all shifts are available. As a Bilingual Customer Service Agent for our client, your job duties will include, but are not limited to, the following:
- Receiving service requests via phone
- Verification & documentation for service requests
- Dispatching service technicians from various US locations.
Qualified candidates must be able to effectively communicate (speaking and writing) with callers. Must be able to discuss problems with the customers and/or technicians when the Service Center Supervisor or Branch personnel are not available or able to assist. As necessary, report problem calls to the Service Center Supervisor. All job offers are contingent upon successful completion of criminal background check and drug screen.
The Sedona Group is a nationally ranked work force management group celebrating 32 years’ of business and has been voted # 1 Staffing Agency for the last five years by our local community. We are locally owned and headquartered in Moline, IL and provide Clerical, Industrial, Medical, Technical, and Engineering Associates to companies in need of temporary, long term or direct hire placement of employees. With 28 branches nationwide, we are committed to continued growth and delivering a high standard of quality service.
If interested in this opportunity, please call in and ask speak to a Clerical Account Manager at 309-743-7000. If you are not already registered with The Sedona Group, please be prepared to be asked to apply online and send a resume that highlights your experience for this opening.
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.